Business to Business Sales Representative

About the role

Concentrix is seeking a Business to Business Sales Representative to demonstrate the value and benefits of a client’s products or services through customer engagement, with a primary focus on selling or renewing contracts. The role involves articulating product or service value to customers.

Responsibilities

• Provide accurate weekly, monthly, and quarterly sales forecasts.
• Build mastery of product knowledge and technical understanding of services to assess client requirements.
• Initiate steps to address customer concerns or roadblocks that prevent satisfaction or product usage.
• Manage external competitive pressures and handle objections to retain or win customers.
• Manage a high volume of daily customer contacts by phone and email, with most communication outbound.
• Work with the team and management to provide a professional experience during interactions with customers and prospects.
• Maintain the customer management system (CRM) and capture relevant data.
• Undertake sales activities that may include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts.
• Work with a team and report directly to a Sales Manager.

Requirements

• At least 2 years of experience in sales positions, including a minimum of 1 year in B2B sales.
• English level B2 minimum.
• Experience with cold calling and CRM systems.
• Prior success achieving personal and team sales quotas or goals.
• Experience in high-volume calling.
• Experience learning new technology and data.
• Problem-solving skills and excellent knowledge of MS Office programs.
• Experience or willingness to work from home.

Datos clave

• Requires at least 2 years of sales experience, including a minimum of 1 year in B2B sales.
• English level B2 minimum.
• Experience with cold calling, CRM systems, and high-volume calling is required.
• Experience or willingness to work from home.