Call Center Representative Job in San Francisco, CA

Position: Call Center Representative Vallejo Investments Inc. is seeking a dedicated and customer-focused Call Center Representative based in San Francisco, California. This full-time role offers a competitive pay rate of $24.32 per hour and the flexibility of remote work eligibility. Key Responsibilities Handle inbound and outbound customer calls professionally. Resolve customer inquiries and provide accurate information promptly. Maintain and update customer records using CRM software. Escalate complex issues to the appropriate team members when necessary. Achieve and exceed performance targets consistently. Collaborate with team members to enhance call center processes. Qualifications High School Diploma or equivalent required. Excellent verbal communication and active listening skills. Ability to remain calm and effective under pressure. Basic computer proficiency; experience with CRM systems is a plus. Previous customer service or call center experience preferred. Work Environment Join a fast-paced, team-oriented environment focused on delivering outstanding customer service. Next Steps: Interview Scheduling Install Microsoft Teams or WhatsApp . Connect with Ms. Sandra Brown (HR Manager) for interview scheduling. Job Code: CCR-101 Interviewer: Ms. Sandra Brown Interview Time: ASAP Eligibility: Must be based in the U.S. or Canada.