Case Manager Assistant
Aviso de fuente externaen Impact BPO
Impact BPO seeks a Case Manager Assistant to coordinate personal injury cases, medical treatment, records, billing, and insurance and property damage claims.
Salario
No especificado
Ubicación
Tegucigalpa, Honduras
Tipo de empleo
Tiempo completo
Modalidad
No especificado
Case Manager Assistant
Tegucigalpa, Honduras
Descripción del empleo
About the role
Impact BPO is seeking a Case Manager Assistant to provide administrative and case management support throughout clients’ personal injury cases. The role coordinates medical treatment, communicates with medical providers and clients, follows up on medical records and billing, and assists with insurance and property damage claims. Case information must be accurate, organized, and up to date in Filevine.
Responsibilities
- Assist with the day-to-day management and coordination of client cases.
- Coordinate medical treatment and communicate with medical providers about appointments and treatment progress.
- Follow up on outstanding medical records, bills, and other case-related documentation.
- Communicate with clients about medical treatment, appointments, and case updates.
- Assist with insurance documentation, insurance-related follow-up, and property damage claims.
- Monitor client treatment progress and document relevant updates.
- Maintain accurate, up-to-date case information in Filevine.
- Upload and organize case documents, medical records, bills, and other relevant information.
- Use RingCentral and Outlook for daily communication and case coordination, and use Surfshark when required for secure remote access.
- Follow up on pending tasks and documentation, and support Case Managers and attorneys with administrative and case-related tasks as needed.
Requirements
- A bachelor’s degree in a related field or equivalent experience.
- Previous experience as a Case Manager Assistant, Legal Assistant, Case Manager, Medical Records Specialist, or in a similar role is a plus.
- Experience working with personal injury law firms is highly preferred.
- Familiarity with medical treatment coordination, medical records, and…
Datos clave
- The role supports clients’ personal injury cases.
- A bachelor’s degree in a related field or equivalent experience is required.
- Experience with personal injury law firms is highly preferred.
- The role uses Filevine, RingCentral, and Outlook; Surfshark is used when required.
Preguntas frecuentes
What does the Case Manager Assistant do?
The role provides administrative and case management support throughout clients’ personal injury cases, including coordinating medical treatment and following up on records and billing.
What qualifications are required?
A bachelor’s degree in a related field or equivalent experience is required. Experience with personal injury law firms is highly preferred.
What tools does the role use?
The role uses Filevine to maintain case information and RingCentral and Outlook for daily communication and case coordination. Surfshark is used when required.