Case Manager
Aviso de fuente externaen Xploy Solutions
Xploy Solutions seeks a compassionate, detail-oriented Senior Medicaid CaseManager to review application files and support seniors and their families.
Salario
No especificado
Ubicación
Santo Domingo, República Dominicana
Tipo de empleo
Tiempo completo
Modalidad
No especificado
Case Manager
Santo Domingo, República Dominicana
Descripción del empleo
About the role
Xploy Solutions is seeking a compassionate, highly organized, and detail-oriented Senior Medicaid CaseManager. The role supports seniors and their families through the Medicaid application process, combining empathy and patience with careful review of financial histories, asset statements, and legal documentation. A support team handles primary document collection, while the case manager is accountable for the application file from the initial consultation until approval.
Responsibilities
- Oversee the financial documentation process managed by the support team.
- Review gathered bank statements, asset disclosures, tax returns, and legal documents to understand the client's financial profile.
- Ensure the application package is accurate and complete, and complies with state regulations and deadlines before submission.
- Interview seniors and their families about care needs and financial situations, explaining complex rules in simple, reassuring terms.
- Provide a calm, reassuring presence for seniors who may be confused, stressed, or dealing with cognitive decline, at a pace that helps them feel safe and respected.
- Serve as the primary point of contact between the client, financial institutions, legal representatives, and the Medicaid office to resolve questions or requests for additional information.
Requirements
- Extreme attention to detail, strong organizational skills, and the ability to spot missing information in bank statements, property deeds, and income verifications.
- Exceptional interpersonal skills, with genuine warmth and patience for the elderly population.
Datos clave
- Oversee financial documentation and review bank statements, asset disclosures, tax returns, and legal documents.
- Ensure Medicaid application packages are accurate, complete, and comply with state regulations and deadlines.
- Interview seniors and families and explain complex rules in reassuring terms.
- Exceptional interpersonal skills, warmth, patience, and extreme attention to detail are required.
Preguntas frecuentes
What does the role involve?
The case manager oversees financial documentation and reviews application files for accuracy, completeness, and compliance. The role also involves interviewing seniors and families and coordinating with relevant parties.
What qualifications are required?
The listing calls for extreme attention to detail, strong organizational skills, and exceptional interpersonal skills, including warmth and patience with the elderly population.
Who does the case manager work with?
The case manager works with seniors and their families, a support team, financial institutions, legal representatives, and the Medicaid office.