Cash Collector

Company Description COFICAB Group is a global leader in designing, manufacturing, and selling innovative wires and cables for the automotive, energy, and industrial sectors. As part of the Tunisian multinational ELLOUMI Group, founded in 1946, COFICAB operates across 4 continents and 16 countries, with more than 20 advanced manufacturing sites, 4 R&D Centers of Excellence, and 14 sales offices. The group employs around 9,000 team members and supplies major automotive manufacturers, while also serving appliances and buildings, industrial and robotics, and renewable energy markets. COFICAB is strongly committed to sustainability, continuously improving its operations to reduce its carbon footprint and support electromobility, connectivity, and autonomous driving megatrends. The company maintains a long-standing focus on social responsibility, working closely with clients and communities to shape a better future together.Role Description The Cash Collector is a full-time, on-site role based in Altia Business Park, in San Pedro Sula. This role focuses on managing customer receivables, including tracking outstanding balances, following up on overdue accounts, and ensuring timely collection of payments. The Cash Collector will contact customers via phone, email, and other channels to clarify account status, negotiate payment arrangements where needed, and record collection activities in the company’s systems. The role includes reconciling accounts, coordinating with finance and sales teams to resolve discrepancies, and preparing regular reports on cash collections, aging, and risk exposure. The Cash Collector will also contribute to continuous improvement of collection processes, support compliance with internal policies, and uphold a professional and client-oriented approach in all interactions.QualificationsBillingual (Indispensable) Strong skills in accounts receivable, cash collection, and basic accounting principles to manage customer balances and payment flows.Proficiency in using ERP or financial systems and standard office software (e.g., Excel, email tools) to track, reconcile, and report financial data.Excellent communication and negotiation abilities to interact with customers, clarify issues, and agree on payment solutions professionally.Solid organizational and time-management skills to prioritize accounts, meet collection targets, and handle multiple cases simultaneously.Attention to detail and analytical thinking to identify discrepancies, assess credit risks, and maintain accurate records.Ability to collaborate effectively with finance, sales, and customer service teams while maintaining a client-focused and respectful approach.High level of integrity, discretion, and reliability in handling financial information and sensitive customer data.Relevant education such as a technical diploma or bachelor’s degree in Finance, Accounting, Business Administration, or a related field; prior experience in collections or credit control is an advantage.