Chief of Staff Integrator

Job DescriptionFull-TimeRemote (Colombia)ContractorUS Visa Required
About the companyWe thrive in the financial services and FinTech world, offering innovative marketing and consultancy expertise. Our vibrant team collaborates globally, fostering growth through bespoke solutions and cutting-edge tools. Join us for unparalleled career development and impactful work.
What we need you to tackleProfile & Key Competencies:We are looking for a highly execution-oriented, structured, and results-driven professional with the judgment to operate in fast-paced, high-growth, and complex environments.Strong operational mindset and bias for action: prioritize, solve problems, and mobilize teams toward measurable outcomes.Execution discipline: build structure, processes, and follow-up mechanisms within growing organizations.Critical thinking and sound judgment: analyze complex situations, make decisions, and anticipate risks.Composure and resilience under pressure: maintain clarity and confidence as you navigate difficult conversations.Executive communication: outstanding written and verbal communication skills in both Spanish and English.Stakeholder management and influence: align teams and build commitment without relying on hierarchical authority.Autonomy and ownership: work independently and move initiatives forward with minimal supervision.
Non-negotiable requirements+8 years of experience as a Chief of Staff, Business Operations Manager, or Business Operations LeadEntrepreneurial Operating System (EOS) for execution (Level 10s, Rocks, Scorecards)Advanced English & Spanish / Portuguese is a plus.Leverage LLM tools (e.g., ChatGPT/Claude/Gemini/Copilot) for analysis, documentation, synthesis, and decision support to accelerate ops without adding headcount.Build and maintain BI dashboards (e.g., Looker Studio, Power BI) for executive reporting and exit-prep readiness, complementing Sheets-based scorecards.Administer CRM and implement no-code automations (e.g., Zapier/Make/n8n) to reduce manual work, improve data integrity, and speed handoffs across teams.Use meeting capture tools (e.g., Otter/Fireflies/Fathom/tl;dv) to produce reliable summaries and action items that feed operating cadences and follow-ups.
Your day-to-dayPercentage of quarterly Rocks completed on time exceeds the agreed target.Operate the EOS system: run the Level 10 sessions, maintain the Accountability Chart, lead quarterly Rocks meetings, and update the weekly Scorecard.Coordinate daily operations in collaboration with the leaders of each area, ensuring clarity, defined priorities, and the conditions necessary for execution.Identify and resolve risks, dependencies, and operational bottlenecks quickly and sustainably (IDS).Maintain accountability for commitments, results, and deadlines across the entire organization.Manage executive-level discussions with clients, partners, and stakeholders—including negotiations, commercial terms, and complex situations—at the level required by an account such as Mastercard.Oversee strategic initiatives and exit preparations (data room, reporting discipline, operational consistency).Report to the CEO on operational performance, progress, risks, and priorities, providing actionable summaries.Free up the founder’s time so they can focus on strategy, growth, and high-impact relationships.