Client Success Manager in Tampa, FL - Huzzle

Huzzle is seeking a dedicated Client Success Manager to join our team in Tampa, Florida. This full-time role is essential for driving client satisfaction and fostering strong, positive relationships within our client portfolio. Key Responsibilities Manage and nurture client relationships to ensure ongoing satisfaction and success. Oversee and support project management initiatives from inception to completion. Communicate effectively with clients to address inquiries and resolve issues promptly. Collaborate with cross-functional teams to align client needs with company offerings. Monitor success metrics related to client satisfaction and project outcomes. Conduct regular check-ins with clients to gather feedback and identify improvement areas. Prepare and present reports detailing project status, client feedback, and success stories. Required and Preferred Qualifications Bachelor's degree in Business, Marketing, or a related field. 3-5 years of experience in client relationship management or a client-facing role. Strong project management skills. Excellent written and verbal communication skills. Proficiency with client success management software and tools. As a Client Success Manager at Huzzle, you will collaborate closely with marketing, sales, and project management teams to deliver exceptional client experiences and drive retention. This role reports to the Client Success team lead or manager, ensuring strategic alignment and effective execution of client initiatives.