Client Technical Support

Join Flexscale, a dynamic and fast-growing VC-backed startup headquartered in San Francisco, as we revolutionize access control systems for modern buildings. Our award-wi ing platform integrates facial recognition, mobile access, and PIN-based unlocking to deliver a seamless, touchless entry experience that enhances security and convenience for residential and commercial properties. We're seeking a motivated Client Technical Support Engineer based in the Eastern Time Zone to join our team full-time and help drive customer success. This role offers an exciting opportunity for career development in a cutting-edge technology environment, with direct impact on client satisfaction and product evolution. While the position is remote, candidates must reside within the Eastern Time Zone to effectively support our clients during EST and Central time hours. If you have 1–3 years of experience in technical customer support and thrive in a fast-paced, i ovative startup culture, we want to hear from you.