Clinical Education Specialist

About the role

The Clinical Specialist is responsible for clinical development and education for O&P customers and the sales team across Latin America, Central America, and Mexico for all prosthetic and orthotic products. The role develops in-depth product knowledge and expertise and demonstrates the Company's full range of prosthetic and orthotic products and services. The Clinical Specialist works with the sales team to coordinate and deliver training events, including clinical workshops for customers and O&P schools.

Responsibilities

• Identify opportunities related to product research, product development, and business growth.
• Respond to technical inquiries associated with product returns, concerns, and complaints, and help customers find effective solutions.
• Assist the Area Sales Director with strategic planning to achieve monthly, quarterly, and annual sales objectives for each territory within the region.
• Conduct demonstrations and presentations on the Company's prosthetic and orthotic products.
• Report on field activities, training courses, and customer interactions.
• Evaluate and implement programs to reduce product returns.
• Ensure sales representatives across different regions meet required technical competency standards.
• Respond to requests and requirements from Area Sales Management.
• Maintain professional credentials and standards and keep current with technical knowledge and product innovations from the Company and other leading manufacturers of prosthetic and orthotic products.
• Attend educational and professional workshops.

Requirements

• Must reside in Mexico and/or be willing to relocate to Mexico.

Datos clave

• Must reside in Mexico and/or be willing to relocate to Mexico.
• The role provides clinical development and education for O&P customers and the sales team.
• The Clinical Specialist coordinates training events and delivers clinical workshops.