Agente de Cobranza en Santo Domingo Oeste, RD

Join Soluciones Mejap as a dedicated Agente de Cobranza in Santo Domingo Oeste, Santo Domingo Province, República Dominicana. We are a growing mid-sized company seeking a professional to enhance our collections process and customer satisfaction. Key Responsibilities Manage accounts receivable with regular debtor contact. Negotiate payment plans and resolve outstanding balance conflicts. Follow up on overdue accounts and report payment discrepancies. Provide periodic reports on account status and payments received. Collaborate closely with the finance team to optimize collection processes. Respond promptly and effectively to client inquiries and requests. Implement collection strategies to increase account recovery rates. Required and Preferred Qualifications Completed high school diploma (Bachillerato). Excellent verbal and written communication skills. Strong negotiation and conflict resolution abilities. 1 to 2 years of prior experience in similar roles. Proficiency with administrative and account management tools; experience with collection software is a plus. We offer excellent opportunities for professional growth and career development. Our company culture values teamwork, collaboration, and mutual respect. Employees are encouraged to participate in ongoing training and skill development programs.