Debt Collection Agent in Santo Domingo Oeste, Dominican Republic

In today’s financial market, Soluciones Mejap is seeking a dedicated and professional Debt Collection Agent to join our growing team in Santo Domingo Oeste, Santo Domingo Province, Dominican Republic. Our medium-sized company offers a dynamic and collaborative work environment where your efforts will directly improve our collection processes and enhance customer satisfaction. This role is vital to maintaining smooth client relationships and achieving the company’s financial goals. Key Responsibilities Manage accounts receivable by maintaining regular contact with debtors. Negotiate payment plans and resolve conflicts related to outstanding balances. Follow up on overdue accounts and report payment discrepancies. Provide periodic reports on account status and payments received. Collaborate closely with the finance team to optimize collection procedures. Respond promptly and effectively to client inquiries and requests. Implement collection strategies to increase account recovery rates. Required and Preferred Qualifications High school diploma or equivalent. Excellent verbal and written communication skills. Strong negotiation and conflict resolution abilities. 1 to 2 years of prior experience in similar roles. Proficiency with administrative and account management tools; experience with collection software is a plus. We offer excellent opportunities for professional growth and career development. Our company values a team culture based on collaboration and mutual respect. We also encourage continuous training and development to enhance your skills and career trajectory.