Collections Representative

📢 We’re Hiring in Costa Rica! | Entry-Level Collections Representative
Looking for an opportunity to start or grow your career in the financial services industry? Join Bill Gosling Outsourcing and become part of our team!
We’re looking for Collections Representatives to join our team in Belen, Heredia, Costa Rica.📞 What you’ll do:Handle inbound and outbound customer callsAssist customers with their account and payment-related inquiriesDiscuss outstanding balances and available payment optionsHelp customers find appropriate solutions based on their situationDocument customer interactions accuratelyFollow established procedures, call flows, and compliance guidelinesMaintain a professional and respectful approach on every call
✅ What we’re looking for:No previous collections experience requiredHigh school diploma or equivalentB2+ English levelStrong communication and active listening skillsBasic computer skillsConfidence communicating with customers over the phoneProblem-solving and negotiation skills
🚀 Ready to start your career with BGO? Apply today!