BG
Collections Representative
Aviso de fuente externaen Bill Gosling Outsourcing
Bill Gosling Outsourcing seeks Collections Representatives in Belén, Costa Rica. No previous collections experience required; B2+ English level.
Fuente externa - sin verificarhace 2 mesesVigente hasta: 20 nov 2026
Salario
No especificado
Ubicación
Belén, Costa Rica
Tipo de empleo
Tiempo completo
Modalidad
No especificado
Collections Representative
Belén, Costa Rica
Descripción del empleo
About the role
Bill Gosling Outsourcing is looking for Collections Representatives to join its team in Belén, Costa Rica. No previous collections experience is required.
Responsibilities
- Handle inbound and outbound customer calls.
- Assist customers with account and payment-related inquiries.
- Discuss outstanding balances and available payment options.
- Help customers find appropriate solutions based on their situation.
- Document customer interactions accurately.
- Follow established procedures, call flows, and compliance guidelines.
- Maintain a professional and respectful approach on every call.
Requirements
- High school diploma or equivalent.
- B2+ English level.
- Strong communication and active listening skills.
- Basic computer skills.
- Confidence communicating with customers over the phone.
- Problem-solving and negotiation skills.
How to apply
Apply directly on CazVid.
Datos clave
- No previous collections experience required.
- High school diploma or equivalent.
- B2+ English level.
- Apply directly on CazVid.
Preguntas frecuentes
What does a Collections Representative do?
The role handles inbound and outbound customer calls, assists with account and payment-related inquiries, and discusses outstanding balances and payment options.
Is previous collections experience required?
No previous collections experience is required.