Complaint Management and MDR Specialist
Aviso de fuente externaen Genpact
Genpact seeks a Complaint Management and MDR Specialist to support medical device complaint handling for LATAM markets.
Salario
No especificado
Ubicación
Heredia, Costa Rica
Tipo de empleo
Tiempo completo
Modalidad
No especificado
Complaint Management and MDR Specialist
Heredia, Costa Rica
Descripción del empleo
About the role
Genpact is seeking an experienced Complaint Management and MDR Specialist to support medical device complaint handling for LATAM markets. The role involves reviewing complaint cases, completing reportability decision trees, determining when an event is reportable, and preparing or submitting MDRs or other required vigilance reports.
Responsibilities
- Assess complaint files for missing documentation, approvals, or required actions.
- Complete and document activities in ETQ.
- Support the completion of missed investigations and follow-up activities.
Requirements
- Hands-on experience reviewing complaint cases and completing reportability decision trees.
- Strong documentation skills and practical knowledge of medical device complaint requirements.
- Ability to follow LATAM country guidance and reporting timelines.
How to apply
Apply directly on CazVid.
Datos clave
- Supports medical device complaint handling for LATAM markets.
- The role includes reviewing complaint cases and completing reportability decision trees.
- Requires strong documentation skills and practical knowledge of medical device complaint requirements.
Preguntas frecuentes
What does the role involve?
It supports medical device complaint handling for LATAM markets, including complaint review and reportability decisions.
What experience and skills are required?
The listing asks for hands-on complaint case review experience, strong documentation skills, and practical knowledge of medical device complaint requirements.
How can I apply?
Apply directly on CazVid.