CPFR

Key ResponsibilitiesLead the CPFR model and collaborative customer agenda with key accounts, ensuring structured communication on demand, inventory, promotions, replenishment, service performance, and improvement opportunities.Ensure forecast accuracy by integrating sell-out information, actual sales, commercial projections, customer purchasing needs, and supply plans—aligning sell-in vs. sell-out.Manage service performance (OTIF, fill rate, and on-shelf availability) by coordinating with planning, supply, logistics, customer service, quality, and commercial teams to prevent cuts, delays, or service impacts.Analyze inventory, production schedules, deployment needs, availability dates, and substitution alternatives to anticipate service risks and build contingency plans.Optimize availability, days of inventory (DOH), overstock, stock-outs, and working capital balance through end-to-end KPI tracking and corrective action plans.Manage daily order management processes, including purchase order follow-up, communication of SKUs with shortages, replenishment plans, obsolete items, and regional catalog management.Ensure supply readiness for promotions, displays, and incremental sales, coordinating suggested purchases and product allocation to points of sale.Manage communication and inventory deliveries from multiple supply sources for made-to-stock and made-to-order products.Collaborate and engage in supply chain value projects focused on cost removal or value creation with multidisciplinary teams (supply chain, commercial, finance, customers).
RequirementsDegree in Industrial Engineering, Business Administration, or related field.Intermediate/Advanced English.3+ years of experience in Supply, Demand, Logistics, Customer Service, Commercial, or related areas.Experience managing relationships with customers, commercial teams, and supply teams.Knowledge of retail platforms, ERP, and inventory management tools; proficiency in SAP, Excel, and Power BI; familiarity with Retail Link (as applicable).