CRM Executive (Female) Job in Chandigarh, India

Join Komal as a CRM Executive (Female) in Chandigarh, India. We are looking for a motivated and detail-oriented professional to enhance customer relationships and drive engagement in a full-time role. Key Responsibilities Engage regularly with clients to understand their needs and offer tailored CRM solutions. Follow up on client payments ensuring timely transactions. Maintain accurate client communication records and update the CRM system. Support the development and implementation of strategies to improve customer experience. Coordinate with sales and marketing teams to align efforts and boost client outreach. Identify upselling opportunities based on customer feedback and interactions. Prepare detailed reports on client status and payment follow-ups for management. Required and Preferred Qualifications Bachelor's Degree in Business Administration, Marketing, or related field. Experience in client interaction and CRM management preferred. Strong understanding of payment processes and client account management. Excellent communication and interpersonal skills. Proficiency in CRM software and tools. Ability to work independently and collaboratively. Minimum 1 year experience in a similar role preferred. Komal offers a collaborative workplace culture promoting growth and professional development. Enjoy a modern work environment that values work-life balance and innovation. Competitive compensation of ₹24,000 per month is provided.