Part-Time Customer Service Representative in Zürich, Switzerland

Join Careanesth AG in Zürich as a Part-Time Customer Service Representative! Be a vital part of our dynamic team delivering exceptional customer support in a friendly, fast-growing environment. Your role will focus on fostering positive customer relationships and ensuring satisfaction through effective communication and problem-solving. Key Responsibilities Respond promptly and professionally to customer inquiries via phone, email, and chat. Provide accurate product information, assist with order tracking, and resolve issues efficiently. Maintain detailed records of customer interactions and transactions. Collaborate with colleagues to improve service delivery and address customer challenges. Participate in ongoing training to stay updated on products and service protocols. Collect and relay customer feedback to enhance products and services. Contribute to a positive team environment through open communication and teamwork. Required and Preferred Qualifications Excellent communication skills with a warm, customer-focused approach. Strong problem-solving abilities and a commitment to customer satisfaction. Previous customer service experience is a plus but not mandatory. No formal education required; empathy and active listening are essential. Familiarity with CRM software is advantageous. Flexibility to work varied hours based on customer needs. At Careanesth AG, we prioritize your professional growth and offer opportunities for advancement within a supportive and collaborative team environment.