Customer Service Representative in San Francisco, CA

Join Vallejo Investments Inc. as a Customer Service Representative in San Francisco, California. We are seeking a dedicated Customer Service Representative to provide outstanding support in a dynamic, team-oriented environment. This full-time position is open exclusively to candidates located in the U.S. or Canada. Key Responsibilities Resolve customer issues promptly and ensure high satisfaction levels. Follow up with customers to confirm problem resolution. Document all customer interactions and feedback accurately. Collaborate with team members to enhance service quality. Participate actively in training sessions and team meetings. Meet and exceed performance metrics including response time, customer satisfaction, and resolution rates. Qualifications High School Diploma or equivalent required; additional education is a plus. Excellent communication and problem-solving skills. 1–2 years of customer service experience preferred. Familiarity with CRM or customer service software is beneficial. Strong team player with a customer-focused attitude. Next Steps: Interview Scheduling To proceed with your application, please follow these steps: Install Microsoft Teams or WhatsApp . Connect with Ms. Sandra Brown (HR Manager) via: Teams: https://teams.live.com/l/invite/FAAQqJ5bYwIQfs2agc?v=g1 WhatsApp: +1 (321) 503-4942 Message Ms. Brown to schedule your interview as soon as possible. Job Code: CS-101 Location: San Francisco, California, United States Pay Rate: $24.35 per hour Employment Type: Full-time (On-site, no remote option) Apply today to join Vallejo Investments Inc. and advance your career in customer service!