Customer Service Specialist

Job descriptionThe ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists ResponsibilitiesKeep an accurate record of clientReceive, sort, and track incomingAddress and solve client questions and issuesSecurely handle client dataAssist customers with a warm friendly languageProvide accurate and clear information regarding the services in questionWork collaboratively with the internal teamsAbility to adapt to news updatesTake on other duties as assigned
QualificationsBachelor’s degree in Communications, Digital Marketing, English, Journalism, or related fieldExcellent English writing and editing skillsProficient in all Microsoft Office applicationsThe ability to work in a fast-paced environmentThe ability to handle multiple projects concurrentlyIncredible attention to detail2+ years experience working as a customer services representativeExcellent interpersonal and communication skills