Delivery Manager - RPO Hybrid ChileArgentina
Aviso de fuente externaen ManpowerGroup
Oversee end-to-end recruitment delivery, client relationships, team leadership, program performance, and continuous improvement.
Salario
No especificado
Ubicación
Santiago, Chile
Tipo de empleo
Tiempo completo
Modalidad
No especificado
Delivery Manager - RPO Hybrid ChileArgentina
Santiago, Chile
Descripción del empleo
About the role
The Delivery Manager oversees end-to-end recruitment delivery across complex client portfolios. The role combines operational excellence, stakeholder engagement, and team leadership to support high-quality service, performance against SLAs and KPIs, and continuous improvement. The manager leads recruitment teams, manages client relationships, and drives innovation in sourcing and delivery strategies. The role is accountable for program health, profitability, and scalable workforce solutions.
This is a hybrid role that requires the employee to be on site weekly. English is not required but is highly preferred.
Responsibilities
- Client and program strategy: Design workforce solutions aligned with client goals and market conditions; build strategic relationships with senior client stakeholders; lead Quarterly Business Reviews and provide executive-level insights.
- Partner with internal teams and vendors to support seamless delivery, and manage client escalations swiftly and professionally.
- Recruitment delivery: Oversee full-cycle recruitment and SLA/KPI compliance; align Talent Acquisition Partners to client specializations and forecast resource needs.
- Drive sourcing innovation, optimize attraction channels, and monitor and improve candidate experience and satisfaction.
- Partner with the Delivery Director to align delivery performance with strategic objectives.
- Operational excellence: Manage budgets and profitability targets across client programs; analyze recruitment metrics and market intelligence to inform decisions.
- Track and report time-to-hire, cost-per-hire, candidate quality, and hiring manager satisfaction.
- Analyze recruitment data to identify trends, risks, and opportunities for improvement.
- Collaborate with reporting and analytics teams to deliver accurate, timely performance dashboards, and ensure compliance with contract terms.
Requirements
- English is not required but is highly preferred.
Datos clave
- Hybrid role requiring the employee to be on site weekly.
- English is not required but is highly preferred.
Preguntas frecuentes
What does the Delivery Manager do?
The role oversees end-to-end recruitment delivery across complex client portfolios, leads recruitment teams, and manages client relationships.
Is English required?
English is not required but is highly preferred.
How often is the employee required to be on site?
The role requires the employee to be on site weekly.