Dental Billing Agent

****Before you apply: Candidates must live in the GAM (Great Metropolitan Area)*****Accepted counties in CR (Cantones): San Jose Province: San Jose city, Escazu, Desamparados, Aserri, Mora,Goicoechea, Santa Ana, Alajuelita,Vazquez de Coronado, Tibas, Moravia, Montes de Oca, Curridabat.Alajuela Province: Alajuela city, Atenas, Poas, San Ramon, Grecia, Naranjo, Palmares, Valverde Vega (Sarchi)Cartago Province: Cartago city, Paraiso, La Union, Oreamuno, Alvarado, El GuarcoHeredia Province: Heredia city, Barva, Santo Domingo, Santa Barbara, San Rafael, San Isidro, Belen, Flores, San Pablo About the RoleWe are looking for a detail-oriented and experienced Dental Billing Agent to join our team and support U.S.-based dental practices with accurate and timely billing operations.The ideal candidate has hands-on experience with dental billing, insurance claims, and payment processing, and is comfortable working with U.S. dental insurance systems and terminology. Key ResponsibilitiesPrepare and submit accurate dental insurance claims.Review claims for accuracy and ensure all required information and documentation is included.Follow up on unpaid, denied, or rejected claims.Post insurance payments and patient payments accurately.Review Explanation of Benefits (EOBs) and identify discrepancies or outstanding balances.Process insurance eligibility and benefits information when needed.Manage accounts receivable and follow up on outstanding balances.Communicate with dental insurance companies regarding claim status, denials, and payment issues.Maintain accurate billing records and update patient accounts.Identify and resolve billing discrepancies.Follow established billing procedures and maintain confidentiality of patient information.Collaborate with dental office teams to resolve billing and insurance-related issues. Requirements Must be located in the GAM (accepted counties listed ahead), Costa Rica, with a reliable work-from-home setup (power backup/stable ISP required).2+ years of experience in dental billing, preferably supporting U.S.-based dental practices.Strong understanding of U.S. dental insurance and claims processes.Experience with claim submission, payment posting, EOBs, denials, and accounts receivable.Familiarity with dental terminology and CDT codes.Strong attention to detail and accuracy.Good written and verbal communication skills in English.Strong organizational and time-management skills.Ability to work independently and manage multiple billing tasks.Comfortable working with computers and learning new software and systems.Ability to work full-time during U.S. business hours.Preferred QualificationsExperience working with dental practice management or billing software.Experience handling claim appeals and insurance follow-ups.Experience with U.S. Through the Edge Talent Network, you'll have the opportunity to showcase your skills, unlock your potential, and build a rewarding international career.Equal Opportunity EmployerEdge is proud to be an equal opportunity employer. We are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic.Don't want to wait?Create your profile to increase your chances! Postúlate directamente en CazVid.