Digital Customer Experience Lead

Join Company, a forward-thinking leader in the insurance and financial services sector, as we expand our digital footprint in Porlamar, Nueva Esparta, Venezuela. We're looking for a dedicated Digital Customer Experience Lead to drive innovation and enhance our customer engagement through cutting-edge digital products. This full-time, on-site role offers a unique opportunity to lead transformative projects that improve user satisfaction and business growth. If you have a passion for digital product management and a strong background in customer experience design, this is your chance to advance your career with a company committed to professional development and work-life balance.nnKey Responsibilities include leading end-to-end digital product management, developing customer experience strategies, collaborating with cross-functional teams, analyzing customer feedback, overseeing product launches, driving continuous improvement, managing stakeholder communications, and ensuring regulatory compliance.nnRequired qualifications include a Bachelor's degree, five years of relevant experience, proven success in digital product launches, and strong customer experience knowledge. Preferred qualifications include a Master's degree and advanced analytics skills.nnBenefits include competitive salary, health insurance, paid time off, retirement plan, professional development, and a dynamic work environment.