Document Control Specialist Quality ISO

ONLY CV's IN ENGLISH WILL BE CONSIDERED. DO NOT APPLY IF YOUR PROFILE DOES NOT MATCH WITH THE REQUIREMENTS OF THE POSITION.
Our Culture at AirlinkWe're not for everyone — and that's intentional.At Airlink, we've built a culture around five pillars that define who we are and what we expect. Read them carefully. If this doesn't sound like you, we're not the right fit.
Precision CultureWe pay attention to every detail. Processes exist for a reason, and we follow them exactly — no shortcuts, no exceptions, no matter the pressure. We catch errors before they happen, not after. Documentation isn't optional. First-time quality is the expectation, not rework. The standard is the standard, and it doesn't change based on who's working or who's watching. Consistency across all shifts and all teams, every single day.How we support you: Structured training and certification through SPN before you're held to the standard. Clear SOPs and visual aids at every workstation so you're never guessing. Quality feedback loops with coaching when errors happen — we help you learn, not just correct.
Forward MomentumWe don't wait to be told what to do. We take initiative, drive improvement, and refuse to make excuses. If you see a problem, you bring a solution — not just a complaint. Comfort zones don't exist here. Growth requires pushing beyond what's easy, and we expect that from everyone. We move with urgency, but with purpose and control — fast without chaos.How we support you: Line Captain development path for high performers ready to grow into leadership. Open door for ideas — if you bring a solution, leadership listens. Regular development conversations with Supervisors to discuss your goals and build the skills to get there.
Respect + ResultsWe treat people with dignity, and we hold each other accountable. Results matter — not just effort. Direct feedback is expected and given without hesitation. Respect is earned through performance, not titles. We check egos at the door and focus on what's best for the team. Tough conversations are normal here. We address issues directly because avoiding them disrespects everyone.How we support you: Recognition for performance — we celebrate wins and acknowledge those who deliver. Fair and transparent feedback so you always know where you stand. Leadership that models respect — we hold ourselves to the same standards we expect from you.
Truth + ClarityWe are honest, even when it's uncomfortable. We don't hide mistakes — we own them fast. Hiding errors makes them worse; admitting them shows integrity. Communication is clear and direct. Say what you mean — vague answers and half-truths waste everyone's time. No gossip, no politics. Bad news travels up immediately because leadership can't fix what they don't know about.How we support you: No-blame culture for honest mistakes — when you own up, we focus on fixing and learning, not punishing. Clear expectations from day one so you never have to guess. Regular communication from leadership to keep you informed.
Execution ExcellenceWe deliver on commitments. We meet deadlines. We follow through completely — no half-finished work. Done means done, not "almost done" or "I'll finish it later." Excuses don't ship product. Obstacles are expected; overcoming them is the job. We measure everything that matters because if you can't prove it happened, it didn't happen.How we support you: Tools and resources to do the job right — we don't set you up to fail. Realistic expectations and prioritization to help you focus on what matters most. Recognition for follow-through — when you deliver on commitments, we notice.
These 5 pillars are not easy. But our goal is your growth.We are committed to developing you professionally and helping you become the best version of yourself. You won't do this alone — we stand beside you every step of the way.
Position ObjectiveSupport the document control function of the Integrated Management System by publishing, formatting, and updating controlled documents and by maintaining records and archives, in compliance with ISO 9001:2015 §7.5 (Documented Information). Support the DINO Sr. Quality Supervisor in implementing and sustaining the ISO 9001:2015 and Lean manufacturing culture by keeping the underlying documentation accurate, current, and available.
Key ResponsibilitiesPrimary FunctionsDocument Publishing: Publish approved documents to SharePoint/DINO and notify affected departments, ensuring the released version is the only one available at the point of use, per ISO 9001:2015 §7.5.3.2 a).Formatting & Templates: Format controlled documents to the standard Airlink template, verifying required header elements (title, document number, revision) are present and correct per ISO 9001:2015 §7.5.2 b).Training Records: Maintain training records associated with document releases.Revision Updates: Process revision updates in the system, applying track-changes history and revision numbers per ISO 9001:2015 §7.5.2 and §7.5.3.2 c).Archive Management: Manage the storage, preservation, retention, and disposition of archived documents and records, protecting legibility and preventing unintended changes per ISO 9001:2015 §7.5.3.2 b).Audit Support: Support the internal audit process by retrieving and providing requested documents and records promptly, ensuring availability during internal, process, and certification audits per ISO 9001:2015 §9.2 and §7.5.3.2 a).Document Numbering: Apply the document numbering system consistently, confirming codes match document type and department before publication.
Secondary FunctionsISO 9001 & Lean Support (coordination): Support the DINO Sr. Quality Supervisor in implementing and sustaining the ISO 9001:2015 and Lean manufacturing culture by keeping the underlying documentation (SOPs, WIs, VAs, records) accurate, current, and readily available at the point of use (ISO 9001:2015 §7.5, §7.2).Obsolete Handling: Assist the DINO Sr. Quality Supervisor with obsolete document handling and marking, removing superseded copies and applying.Training Notifications: Send training notifications after document release so affected staff complete required training before the effective date.Repository Maintenance: Keeping structure and indexing consistent for reliable retrieval.
Position RequirementsEducationTechnical diploma or associate’s degree in administration, IT, Quality, or related field.
Experience2–3 years in document control, records management, or administrative support.Experience within an ISO 9001 certified environment preferred.
LanguagesEnglish intermediate.
Competencies and SkillsAttention to detailOrganizationCommunicationTeamwork