Enterprise Account Manager

Job Logistics SummaryPosition: Enterprise Account ManagerType: (40 hrs/week)Location: Bogotá & Barranquilla (hybrid)Compensation: Dependent on Experience
Who We AreSellCord is a leading agency specializing in launching and scaling brands exclusively on Walmart Marketplace. As Walmart-approved partners, we help businesses grow by optimizing their presence on the platform and driving sustainable success.Our Account Management team plays a crucial role in building strong client relationships and executing effective operational strategies. We’re currently seeking an Account Manager to join our team and support our continued growth.
About the RoleAs an Account Manager at SellCord, you will be responsible for managing a portfolio of client accounts, ensuring their satisfaction, and overseeing their success on Walmart Marketplace. You’ll work closely with internal teams to ensure product launches, strategic execution, and consistent client communication. This role offers an exciting opportunity to make a real impact in a fast-growing e-commerce environment.
Roles and ResponsibilitiesSupport US-based Account Managers in managing the day-to-day operations of enterprise client accountsServe as a primary point of contact (POC) for client requests, updates, and ongoing communication via email and callsLead client meetings, including preparing agendas, presentations (decks), and follow-upsPrepare performance reports, replenishment analysis, and meeting recapsCoordinate product launches and ensure the timely execution of internal tasksPartner with advertising teams to monitor and improve campaign performanceTrack sales data and key performance indicators to identify trends and opportunitiesEnsure account documentation and workflows are accurate and up to date
Skills and Qualifications2+ years of experience in a client-facing role, with e-commerce, marketing, or sales experience preferredExperience supporting large or complex accounts is a plusProficiency in Google Workspace tools, including Gmail, Calendar, Sheets, and Docs, as well as SlackFamiliarity with project management tools is a plusStrong written and verbal communication skills in EnglishAttention to detail and strong organizational skillsAbility to multitask and prioritize effectively in a fast-paced environment
Why Join Us?Competitive compensation based on your experience.Advance your career with structured opportunities for professional development and internal growth.Monthly Benefits Allowance to support pension benefits.Paid Leave: 12 days of paid leave, 7 additional accrued PTO days annually, and 10 paid local holidays.Be part of a dynamic and supportive team within a fast-growing, forward-thinking company.Experience the best of both worlds with a hybrid work model that combines in person collaboration with remote flexibility.