Event Specialist

About the role

Sheraton Puerto Rico Resort & Casino is a family-friendly urban resort and a destination for meetings and conventions in San Juan. The Event Specialist coordinates and executes meetings, conferences, social events, and group functions from initial inquiry through post-event follow-up.

Responsibilities

• Liaise with clients to understand event requirements and prepare proposals and event orders.
• Collaborate with sales, catering, and operations teams to communicate and deliver event details accurately.
• Oversee event setup, support clients during events, monitor timelines and budgets, and help resolve issues.
• Support event marketing initiatives, maintain accurate records in event management systems, and contribute ideas to enhance the guest and group experience.

Requirements

• Strong customer service skills focused on building positive relationships and delivering exceptional event experiences.
• Clear and professional communication skills for interacting with guests, vendors, and internal teams.
• Event planning skills.

Datos clave

• The role coordinates meetings, conferences, social events, and group functions.
• Responsibilities include preparing proposals and event orders and coordinating with sales, catering, and operations teams.
• Requirements include strong customer service, professional communication, and event planning skills.