Executive Assistant-Customer Service

At Company, a rapidly growing leader in customer-centric solutions based in Panama City, we are committed to delivering exceptional service and fostering long-term client relationships. We're looking for a dedicated Executive Assistant - Customer Service to join our dynamic team on a full-time, on-site basis. This role offers excellent career development and advancement opportunities within a supportive environment focused on professional growth. As the Executive Assistant - Customer Service, you will be the primary point of contact for our valued customers, ensuring their satisfaction through timely and effective communication. Located in the heart of Panamá, Panamá, this position is strictly on-site, providing you with direct access to our leadership and operational teams. Key responsibilities include responding promptly to customer inquiries, providing product information, processing orders and returns, resolving issues, escalating complaints, maintaining records, supporting the Managing Partner, and contributing to policy development. Required qualifications include minimum 2 years experience, excellent English communication, proficiency with communication platforms, organizational skills, and customer focus. Benefits include health insurance, paid time off, retirement plan, professional development, and a collaborative work environment.