Executive Operations Assistant

About the role

Complex Freight is a growing U.S.-based freight brokerage looking for a proactive, highly organized Executive & Operations Assistant to work directly with the CEO. This is a hands-on role combining executive support, marketing, freight operations, and financial administration. The role is full-time, and compensation is $1,000–$1,500 USD/month, based on experience.

Responsibilities

• Manage and maintain LinkedIn and social media presence; create, draft, and schedule company content; maintain a consistent content calendar; research industry topics, competitors, and content opportunities; assist with website content and updates, marketing materials, and campaigns; track engagement and help grow Complex Freight's online presence.
• Manage the CEO's calendar, meetings, priorities, and follow-ups; schedule demos, vendor calls, and meetings; track company goals, deadlines, and ongoing projects; prepare simple weekly KPI/progress reports; conduct research and coordinate with vendors; help create SOPs, checklists, and company systems; handle or route business calls when needed.
• Assist with carrier onboarding and preliminary carrier vetting; maintain carrier documentation and compliance records; keep CRM/TMS information accurate and organized; track BOLs, PODs, rate confirmations, and load documentation; assist with billing and back-office processes as freight volume grows.
• Maintain QuickBooks Online records; enter and categorize expenses and organize receipts; track company expenses and subscriptions; assist with reconciliations and A/R and A/P tracking; prepare invoices and organize financial records for management/accounting.

Datos clave

• The role is full-time.
• The role combines executive support, marketing, freight operations, and financial administration.
• The assistant works directly with the CEO.
• Compensation is $1,000–$1,500 USD/month, based on experience.