Front Desk Agent

About the role

At Homeclub, we manage over 1,500 move-in ready, professionally decorated apartments designed with clients' comfort and lifestyle in mind. Our goal is to make living well easy, wherever and whenever clients choose. We started in Spain and are expanding into the U.S. and Latin America. We envision a world full of possibilities, where location is flexible and housing doesn’t limit your options. We are looking for talented individuals to join us as we work to redefine the rental market.

As Front Desk Agent, you will be the first point of contact for tenants, property owners, and visitors. Initially, you will provide direct support to the Operations Department. Gradually, you will take on ongoing front desk duties in accordance with Homeclub’s luxury standards.

Responsibilities

• Operational support: Assist Operations Management with inspections of units being delivered to the new tower.
• Oversee suite setup, initial inventory, and verification of optimal conditions before launch on the market.
• Coordinate and follow up daily with Maintenance, Housekeeping, and vendors to resolve delivery details or issues promptly.
• Record and follow up on checklists and reports of initial operational incidents.
• Front desk service and management: Carry out welcome, check-in, and check-out procedures for short-, medium-, and long-term stays.
• Maintain access control, key and card distribution, and guest and visitor registration in accordance with legal regulations.
• Handle requests, calls, and issues from property owners, tenants, and guests with courtesy and professionalism.
• Communicate updates and incidents to the next shift’s team and coordinate urgent cleaning or maintenance tasks.

Requirements

• 2–3 years of experience in front desk or customer service.

Datos clave

• Requires 2–3 years of experience in front desk or customer service.
• The role begins with operational support and gradually takes on ongoing front desk duties.
• Responsibilities include check-in and check-out for short-, medium-, and long-term stays.

Salario estimado

Salario estimado para recepcionista en República Dominicana: DOP 12.000 - 25.500 al mes, según 8 ofertas con salario publicado en CazVid. Es una estimación, no el salario ofrecido.