Front Office Manager Job in Patna, Bihar, India

Company is seeking a dedicated Front Office Manager to join our dynamic team in Patna, Bihar, India. This full-time role is essential for ensuring smooth front office operations, enhancing guest experiences, and leading our exceptional team. As the face of our establishment, you will play a key role in driving guest satisfaction and business growth. Key Responsibilities Oversee all front office activities to guarantee smooth operations and excellent customer service. Manage and train front office staff, fostering a positive work environment and high performance standards. Handle guest inquiries, complaints, and feedback promptly to maximize guest satisfaction. Coordinate with housekeeping and maintenance to meet guests’ needs efficiently. Maintain accurate records of reservations, cancellations, billing, and other front office transactions. Implement and enforce hotel policies and procedures to ensure compliance and consistency. Analyze front office performance metrics to identify improvement opportunities and boost operational efficiency. Required and Preferred Qualifications High School Diploma required; additional education in hospitality or management is a plus. Proven leadership skills with experience managing teams. Excellent communication and interpersonal skills. Familiarity with front office software and management systems. 1-3 years of experience in a front office or similar role. Strong organizational skills and ability to manage multiple priorities. Basic accounting knowledge is advantageous. Join our supportive team environment where collaboration and input at all levels are valued. You will report directly to the General Manager, contributing to a thriving workplace culture. Salary: ₹50,000 per year Location: Patna, Bihar, India Job Type: Full-time (On-site)