Global Learning Experience Platform Manager
Aviso de fuente externaen DEXIS
Job Description The Global Learning Experience Platform Manager is responsible for the configuration, administration, optimization, community management and adoption of our Dental Learnin...
Salario
No especificado
Ubicación
San José, Costa Rica
Tipo de empleo
Tiempo completo
Modalidad
No especificado
Global Learning Experience Platform Manager
San José, Costa Rica
Descripción del empleo
Job Description
The Global Learning Experience Platform Manager is responsible for the configuration, administration, optimization, community management and adoption of our Dental Learning Management System (LMS): Docebo. This role acts as the main functional expert and business owner of the LMS, ensuring that the platform supports internal users, partners, and external audiences while delivering measurable learning outcomes.
This position bridges training strategy, technology, content, and analytics, working cross‑functionally with Marketing, Training and Education.
Essential Duties And Responsibilities
Act as the primary administrator of the Docebo LMSConfigure users, groups, roles, permissions, and catalogsProvide day‑to‑day operational support for LMS users and administrators, ensuring system stability and high user satisfaction.Manage platform branding, UI settings, and learning experiencesConfigure certifications, learning plans, audiences, and enrollmentsContent & Learning Experience ManagementSupport the creation, structuring, and deployment of courses and learning paths with the trainersUpload and manage training assets (SCORM, video, documents, micro-learning)Ensure consistency of taxonomy, categories, and tagging across academiesPartner with subject-matter experts to optimize learner engagementReporting, Analytics & OptimizationBuild and maintain dashboards and reports (usage, completion, engagement, ROI)Monitor adoption and learner behavior to identify improvement opportunitiesRecommend optimizations based on business KPIs and user feedbackStakeholder & Vendor ManagementAct as the primary point of contact between global stakeholders, business units, and external LMS vendors.Act as a change ambassador, supporting adoption of new features, processes, and best practices globally.Translate business needs into clear LMS requirementsSupport onboarding of internal teams and external partnersContribute to roadmap discussions and platform evolution
Job Requirements
Minimum Requirements:
Proven experience administering Docebo LMS (or similar enterprise LMS)Strong understanding of LMS concepts: users, courses, certifications, reportingExperience with SCORM/xAPI content and learning platformsComfortable working with cross‑functional, multi-lingual and international teamsStrong organizational and documentation skillsBusiness‑driven, not “tool‑only” focusedAutonomous, proactive, and comfortable owning a platform end‑to‑endFluent in English (additional languages are a plus)
Preferred Requirements
Experience with external academies (partners, dealers, customers)Familiarity with CRM or marketing automation integrations (e.g. HubSpot, Salesforce)Knowledge of learning analytics, gamification, and learner engagement strategiesExperience in B2B, SaaS, or technical product environmentsExperience in Dental businessAble to translate complex requirements into simple learning solutions
Travel Requirement
This position may require occasional international travel up to 10% of the time.
Operating Company
DEXIS
Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.
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