Google From Home Specialist - New York City, NY

Join faysal as a Google From Home Specialist in New York City! We are looking for a dedicated professional to help clients optimize their use of Google services while working full-time from home. This role offers the opportunity to make a significant impact by enhancing user experiences and driving client success. Key Responsibilities Provide expert guidance and support on Google products and services to clients. Lead training sessions and workshops to maximize client proficiency with Google tools. Troubleshoot and resolve issues related to Google applications efficiently. Collaborate with cross-functional teams to develop user support resources and documentation. Monitor and analyze customer feedback to improve service delivery and satisfaction. Maintain regular communication with clients to assess needs and deliver tailored solutions. Stay informed on the latest Google features and updates to provide current information. Required and Preferred Qualifications Bachelor's Degree in a relevant field. Excellent verbal and written communication skills. 1-3 years experience in customer service or client management, preferably in tech. Strong familiarity with Google Workspace tools and services. As part of our collaborative team, you will report directly to the team lead and work closely with UX/UI designers, marketing, and product management to deliver integrated customer solutions. This is a full-time, on-site position based in New York City.