Head of Operations

At Saya Biologics, we are building a next-generation biosimilars company in México, combining pharma, technology, and AI to improve access to high-quality biologic medicines.
We are looking for a Head of Operations to join our team.This person will play a key role in building the operating system behind our physical operations: imports, customs, inventory, logistics, vendors, operational procurement, launches, costs, risks, and cross-functional execution.We are looking for someone who enjoys bringing structure to ambiguity, building processes from scratch, and turning complex operations into clear dashboards, routines, playbooks, and decision-making systems.
What we’re looking for:
3–5+ years of experience in operations, supply chain, logistics, business operations, strategy & operations, startup operations, or similar roles.
Background in Engineering is strongly preferred. We are also open to Operations, Supply Chain, Business Administration, Business, Data/Analytics, Finance, or related fields.
Advanced English.
Strong ability to coordinate vendors, timelines, costs, risks, and cross-functional stakeholders.
Experience building processes, dashboards, cadences, or operating systems from zero.
Comfortable using tools such as Excel / Google Sheets, Notion or similar documentation and project management tools, BI/reporting tools, and project management platforms.
Experience with automation, no-code, or AI tools is a plus.
A hands-on, highly organized profile with strong ownership and operational judgment.
Day to day, this person will:
Follow up on imports, customs, vendors, warehouse, inventory, deliveries, launches, blockers, and pending decisions.
Update operational dashboards and trackers with owners, dates, risks, priorities, and next steps.
Preferred location: Mexico City, Monterrey, or Guadalajara.Work model: hybrid, with availability for operational visits when needed.
If you know someone with a strong operator mindset, systems thinking, and the ability to execute in fast-moving environments, I’d love to connect.