Healthcare Specialist
Aviso de fuente externaen Delmont Healthcare BPO
Healthcare Specialist role supporting patients as the first point of contact with the healthcare team. Advanced English proficiency required.
Salario
No especificado
Ubicación
Santo Domingo, República Dominicana
Tipo de empleo
Tiempo completo
Modalidad
No especificado
Healthcare Specialist
Santo Domingo, República Dominicana
Descripción del empleo
About the role
Delmont Healthcare BPO is hiring a bilingual healthcare support specialist (call center agent) to be the first point of contact between patients and the healthcare team. The role uses healthcare knowledge and strong English communication skills to provide high-quality patient support. It is suited to healthcare professionals or individuals with healthcare-related experience interested in developing their careers in a healthcare BPO environment.
Responsibilities
- Serve as the first point of contact between patients and the healthcare team.
- Provide high-quality support to patients using healthcare knowledge and strong English communication skills.
Requirements
- Advanced English proficiency.
- Excellent communication and interpersonal skills.
- Strong attention to detail.
- Ability to handle sensitive patient information professionally.
- Strong computer skills.
- Customer-service mindset.
- Previous healthcare or patient-care experience is a plus but not mandatory.
- Previous BPO or call center experience is a plus but not mandatory.
How to apply
Apply directly on CazVid.
Datos clave
- Full-time position with 9-hour shifts within the 7:00 a.m. – 7:00 p.m. window.
- Advanced English proficiency is required.
- Previous healthcare or patient-care experience is a plus but not mandatory.
- Previous BPO or call center experience is a plus but not mandatory.
Preguntas frecuentes
What does the role involve?
The specialist is the first point of contact between patients and the healthcare team and provides high-quality patient support.
What qualifications are required?
Advanced English proficiency, excellent communication and interpersonal skills, attention to detail, professional handling of sensitive patient information, strong computer skills, and a customer-service mindset.
Is previous healthcare or call center experience mandatory?
No. Previous healthcare or patient-care experience and previous BPO or call center experience are a plus but not mandatory.