Healthcare Specialist

🚨 We’re Hiring: Bilingual Healthcare Support Specialist (Call Center Agent) 🚨📍 Location: Santo Domingo, Distrito Nacional (Onsite Position)🕒 Employment type: Full-time | 9-hour shifts (window time between 7:00 a.m. – 7:00 p.m.)
✨ Position SummaryBe the first point of contact between patients and the healthcare team. The Healthcare Support Specialist will leverage their healthcare knowledge and strong English communication skills to provide high-quality support to patients. This position is ideal for healthcare professionals or individuals with healthcare-related experience who are interested in developing their careers within a healthcare BPO environment.
Requirements
Advanced English proficiency.Previous healthcare or patient-care experience (is a plus but not mandatory).Excellent communication and interpersonal skills.Strong attention to detail.Ability to handle sensitive patient information professionally.Strong computer skills.Customer-service mindset.Previous BPO or call center experience (is a plus but not mandatory).