HR Human Resources Analyst IV - Xela

Position overview:

The Human Resources Generalist is responsible for providing guidance to the Operation on issues related to Human Resources policies and procedures looking for the best fit of our organizational goals and our people’s needs. They are responsible for implementing programs in conjunction with the account’s management team, aimed at maintaining the culture of the company, the development of internal talent, and a sense of pride for being a TELUS Digital family member
.
Key responsibilitie
s:
Build a strategic relationship with the management of the accounts, and support of all the team members needed in Human Resources matters. Coordinate, supervise, manage budget and execute engagement plans within the accounts assigned. Administration and close follow-up of relevant cases with the account’s lead, providing accurate and timely advice according to the situation and based on analytical judgment, organizations and Human Resources policies and procedur
es.
Processes and generates information regarding Human Resources such as internal promotions, performance management actions, personnel actions, terminations, etc, with the objective of analyzing the results and identifying trends to define action plans for improvements on these. Present & analyze reports to key account management. Being a key intermediary within the account, constantly searching for ways to gather feedback in order to address possible AO
Os.
Mandatory Requirem
ents:
Schedule flexibilityOn-site pr
esence
Core compet
encies:
Giving supportFocusing on customersEmbracing technologyManaging self-dev
elopment
Functional comp
etencies:
English - B2 or above - MandatoryOral and written comprehension.Appropriate use of language.Google Workspace GSuite - AdvancedLabor Laws - DesirableVisible passion for people development and wellnessStrategic thinkingStrong communication skillsConflict management and interventionExcellent interpersonal skillsAbility to coach, negotiate and adviceTeamworkAdaptation
to change
Qual
ifications:
3rd year and above in Psychology, Industrial Psychology, Business Administration, & Industrial Engineering, or any Human Resources related field - Mandatory1 year of experience in the HR field - DesirableExperience handling difficult conversations - It’s a plusHR Experience is a must (1 year)
- Mandatory