Instructional Multimedia Designer Remote - Mexico Only

At Varicent, We’re Not Just Transforming The Sales Performance Management (SPM) Market—we’re Redefining How Organizations Achieve Revenue Success. Our Cutting-edge SaaS Solutions Empower Revenue Leaders Globally To Design Smarter Go-to-market Strategies, Maximize Seller Performance, And Unlock Untapped Potential. Varicent Stands At The Forefront Of Innovation, Celebrated As a Market Leader In The 2025 Forrester Wave Report For SPM, 2023 Ventana Research Revenue Performance Management (RPM) Value Index, Gartner Peer Insights, 2024 Gartner SPM Market Guide, And G2. Our Solutions Are Trusted By a Diverse Range Of Global Industry Leaders Like T-Mobile, ServiceNow, Wawanesa Bank, Shaw Industries, Moody's, Stryker And Hundreds More. Here’s Why You’ll Thrive At Varicent

Innovate with Purpose: Build impactful solutions for customers worldwide.Join Excellence: Work in a diverse, collaborative, and innovative team.Shape the Future: Lead in redefining revenue optimization.Grow Together: Unlock your potential in a supportive environment.

Join us at Varicent—where your talent and ambition meet limitless opportunities for success!

Summary of the Role and Team

As an Instructional Multimedia Designer, you will join Varicent's Education team within Customer Success, a team of 13 professionals focused on helping customers, partners, and employees build capability and confidence with Varicent products and programs.

Reporting to the Senior Manager, Education Strategy & Development, you will create multimedia experiences that bring learning content to life. Working closely with Technical Education Developers (Instructional Designers), you will transform complex concepts into engaging, easy-to-understand visual experiences that improve learner comprehension, retention, and product adoption.

This role focuses on education and learning experiences, not marketing content. Success requires balancing strong visual design skills with an understanding of how multimedia can support learning outcomes and reduce cognitive load.

What You Will Be Doing

Create multimedia assets for learning experiences, including product demonstration videos, animations, motion graphics, visual aids, presentations, GIFs, and reusable templatesPartner with Technical Education Developers to translate learning objectives, scripts, and technical concepts into effective visual learning experiencesUse visual design principles and adult learning concepts to improve clarity, engagement, and knowledge retentionLeverage AI-enabled tools and workflows to accelerate content production, prototyping, and multimedia development while maintaining quality standardsProduce and edit video-based learning content, including screen recordings, annotations, captions, voiceovers, and motion graphicsDevelop reusable visual systems, templates, and standards that improve consistency across courses, the Academy platform, and Community experiencesSupport visual branding and user experience within Varicent Academy (Docebo) and Varicent Community (Gainsight)Perform quality reviews to ensure multimedia assets meet standards for accessibility, usability, accuracy, and learner experience

What You Bring

Experience creating multimedia, visual, video, or motion design assets for learning, education, enablement, or software-based environmentsAdvanced proficiency with Figma and experience creating scalable design systems and visual assetsExperience using AI-enabled creative workflows to improve design, multimedia production, prototyping, or content creation processesStrong understanding of visual design principles, including typography, hierarchy, layout, composition, and user experienceAbility to translate complex concepts into clear visuals that support learner understanding and reduce cognitive loadExperience collaborating with subject matter experts, instructional designers, or cross-functional stakeholders to deliver multimedia projectsStrong communication, presentation, and feedback-integration skills with the ability to explain design decisions and iterate effectivelyExperience with tools such as Camtasia, Vyond, Articulate Storyline/Rise, ElevenLabs, Claude, or similar multimedia and learning technologies

Success Outcomes

First 3 Months

Build an understanding of Varicent's products, learners, education strategy, visual standards, and development processesDemonstrate proficiency with the team's multimedia production tools, workflows, and design standardsDeliver multimedia assets that align with brand guidelines and learning objectivesEstablish effective partnerships with Technical Education Developers and other Education stakeholders

Within 6 Months

Independently create multimedia assets that consistently support learner comprehension and engagementDemonstrate effective use of AI-enabled workflows to improve production efficiency and content qualityDeliver multiple projects simultaneously while maintaining quality, consistency, and clear stakeholder communicationContribute design recommendations that improve learning experiences and reduce learner confusion

Within 12 Months

Serve as a trusted multimedia design partner across the Education teamConsistently produce high-quality multimedia assets that require minimal rework and align with learning objectivesDevelop reusable templates, visual systems, and multimedia standards that improve scalability and consistency across Academy and Community experiencesIdentify and implement new AI-enabled workflows, automation opportunities, and production improvements that enhance team efficiencyDemonstrate measurable impact on learner experience through clear, accessible, and effective visual learning content

For this role, the estimated annual base salary range is between MXN 457,200 - MXN 600,000. In addition to base salary, our compensation package may include bonuses, commissions for eligible sales roles, and a comprehensive benefits package. The actual base salary will vary based on factors including individual qualifications and market data, as objectively assessed during the interview process.

This posting is for an existing vacancy.

This hiring process utilizes artificial intelligence tools to assist in candidate screening and assessment. Our AI tools are designed to complement — not replace — human decision-making.

Overview Of Benefits

Health & Wellness — Comprehensive medical, dental, and vision coverage, tailored to your local needs Time Off — PTO and public holidays to rest, recharge, and do what matters most Volunteer Days — Dedicated time to give back and support the communities that matter to you Ignite Days — Dedicated learning days to support continuous growth, skill development, and professional learning Financial — Compensation that reflects your market and your value Tuition Assistance — Invest in your growth with support for continuing education and professional development Flexibility — Work where you thrive — remote and hybrid options available across most regions

Varicent is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require accommodation at any time during the recruitment process please email [email protected]

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