Internal Communications Specialist Lead

Internal Communications, Specialist LeadDeloitte USCRSan Jose, Costa Rica Are you energized by the power of storytelling and eager to shape the conversation within a dynamic organization? Deloitte’s full-service Marketing, Brand & Communications organization is seeking an Internal Communications Lead Specialist. In this role, you will combine creativity, business knowledge, and strategic thinking to craft innovative campaigns that engage our professionals across a variety of channels. At Deloitte, we create undeniable impact from the inside out. If you thrive in a supportive team environment, keep your finger on the pulse of organizational culture, and apply new ideas to challenge the status quo, we want your talents in our mix. Together, we will transform complex internal priorities into work that feels like marketing magic, strengthening our culture and ensuring vital messages land with impact. Every day you will bring big ideas to life, combining strategic execution with thoughtful analytics to measure success and elevate our internal voice. We celebrate inquisitive team players who can anticipate, adjust, and act in a rapidly changing landscape to connect our people to our mission. The Team Deloitte’s Marketing, Brand & Communications team combines the power of Deloitte’s brand with inspired marketing minds to produce envy-inducing business results. From events to social media to digital assets and execution, our blend of insights from our expert marketers and world-class creative talent produces attention-grabbing campaigns anchored in data-infused strategies. When stakeholders need next-level solutions that support their business priorities, Marketing, Brand & Communications is the partner that can transform big ideas into big impact. Work You Will Do: Create compelling internal communications strategies in support of business priorities to activate and educate internal audiences.Help drive engagement of our leadership and professionals around high-profile campaigns and initiatives, ensuring our internal audiences are aware and empowered.Participate in messaging and strategy sessions with Green Dot Communications colleagues, marketers, and/or subject matter experts to determine the best communications strategies and creative assets for the project or campaign at hand.Interface with campaign managers, designers, and digital producers to develop innovative campaign assets that enhance client interactions, reinforce marketing messages with relevant internal audiences, and deliver on campaign goals.Help conceptualize, write, and edit campaign assets including articles, talking points, web copy, leadership email messages, scripts, and other internally focused collateral.Proofread/edit materials, provide rigorous quality control, and translate Deloitte brand and style guidelines into a clear, confident, and human voice.Collect and incorporate internal stakeholder feedback while managing deadlines for multiple projects simultaneously and ensuring alignment with legal/risk guidelines.Analyze relevant metrics to make informed recommendations on channels and messages that resonate internally.Work with more junior members of the team to ensure successful results and help them develop the skills necessary to reach the next level in their career. The successful candidate should possess: Ability to work in a matrixed environment and build trusted relationships across a diverse group of stakeholdersAn understanding of how to communicate priorities, mitigate impacts, and manage multiple projects with competing deadlines and stakeholders, and changing requirementsExecutive presence with the ability to present ideas, make recommendations, provide rationale, and advise leaders and their teams on communications and marketing strategyA proven ability to juggle multiple projects and manage competing priorities and tight deadlines without oversightPolished interpersonal skills. You present ideas with thoughtful insight and enthusiasm and are comfortable leading conversations with senior leaders and highly intellectual thinkers.Conceptual and strategic thinking: You can balance creativity and innovation with business priorities and proof points Required Qualifications: Bachelor’s/4-year University degree preferred; equivalent experience may be considered in lieu of degree5+ years relevant experience in marketing or communicationsExperience supervising and delegating work within collaborative teams, with a proven ability to provide effective, actionable creative feedback to inspire teams and help junior talent grow and improveClear, concise writing, with the ability to distill complex, emerging ideas into easily understood languageStrong English and Spanish oral and written communication skillsExceptional copy editing and proofreading skillsMicrosoft Office Suite skills (e.g., Word, Excel, PowerPoint, Outlook); familiarity with integrating various technologies to support marketing and communications effortsExperience with marketing professional services (consulting) or other B2B experience preferredAbility to travel as neededMust be legally authorized to work in Costa Rica without the need for employer sponsorship, now or at any time in the future As used in this posting, “Deloitte” means DSS Delivery Costa Rica S.R.L., a Costa Rican sociedad de responsabilidad limitada and subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.