IT Business Analyst II

At World Fuel, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive. Are you ready to turn business needs into smart tech solutions? At World Kinect, we’re looking for a dynamic IT Business Analyst to help drive digital transformation across our global operations. If you thrive in agile environments, love solving complex problems, and want to make a real impact—this is your opportunity. What You’ll Do Bridge Business & Tech: Partner with product owners, stakeholders, and delivery teams to gather and document functional and non-functional requirements.Fuel Agile Delivery: Translate business needs into clear user stories and specs that align with sprint goals and product vision.Champion Quality: Collaborate with Dev team to define test strategies and ensure solutions meet expectations.Analyze & Improve: Use your knowledge of Commodity trading processes to identify opportunities for optimization.Drive Collaboration: Actively participate in agile ceremonies—sprint planning, stand-ups, retrospectives—and contribute to continuous improvement.Document & Communicate: Create process flows, functional documentation, and support solution demos and workshops. What You Bring 2–4 years of experience as a Business Analyst in Agile/Scrum environments.Strong analytical and problem-solving skills with attention to detail.Excellent communicator—able to bridge technical and non-technical teams.Experience with Jira, Confluence, and writing basic SQL queries.Exposure to commodity trading processes and systems in Oil & Gas, including crude oil, natural gas, refined products, trading operations, scheduling, risk management, and settlements.Ability to manage multiple priorities in a fast-paced, collaborative setting.Experience supporting test planning and execution.Ability to create functional workflow diagrams Bonus Points For Experience in digital transformation projects.Comfort working with global teams and enterprise systems.A proactive mindset and passion for continuous learning. Why Join World Kinect? Global Impact: Help shape systems that power energy solutions worldwide.Career Growth: We invest in your development and future.Inclusive Culture: Join a diverse team that values innovation and integrity.Work-Life Balance: Enjoy a flexible hybrid work model that supports collaboration and personal well-being. Ready to make your mark in tech and business? Apply now and be part of a team that’s transforming industries through innovation. #WKC Please note that by submitting an employment application you consent to World Fuel Services processing your information for this role and potentially for future employment opportunities, in accordance with applicable laws. PetroServicios de Costa Rica, S.R.L.