IT Desktop Support Specialist

At Company, a leading organization committed to technological excellence and innovation in Asunción, Paraguay, weu2019re looking for a dedicated IT Desktop Support Specialist to join our dynamic IT team. This full-time, on-site role offers a unique opportunity to contribute directly to the stability and efficiency of our IT infrastructure, supporting over 200 users across multiple departments. Join our team and enjoy career development opportunities, competitive compensation, and a collaborative work environment focused on continuous learning and advancement.nnKey responsibilities include providing timely technical support, troubleshooting, installing and maintaining software and hardware, collaborating on IT policies, documenting procedures, assisting onboarding, managing IT assets, and participating in improvement projects.nnRequired qualifications include a university degree or equivalent experience, 2+ years in desktop support, strong Windows OS knowledge, excellent communication skills, and English fluency. Preferred certifications include CompTIA A+, MCP, and experience with Active Directory and ITIL.nnBenefits include health insurance, paid time off, retirement plans, career development, and a supportive team environment.