IT Support Microsoft Dynamics BC

At Randstad Chile, we are looking for a Bilingual IT Support Specialist for our client in the technology sector. This is an on-site position located in Quilicura.Responsibilities:You will be responsible for technical user support, local network configuration, and IT security, collaborating remotely with the IT team in Italy.Provide Level 1 and Level 2 help desk support to local users (hardware, software, accounts, and corporate applications).Configure, monitor, and maintain local networks and VPN connections.Ensure IT security by implementing the group's cybersecurity policies and systems.Collaborate with the IT team in Italy, reporting issues and proposing technical solutions.Travel to branch offices for on-site technical interventions or to other LATAM group locations.Requirements:Minimum of 1 year of experience in IT support, help desk, or network administration roles.Proven experience with Microsoft Business Central (BC) ERP (Mandatory).Solid knowledge of Windows operating systems, LAN/WAN networks, IT security tools, and Microsoft 365.Advanced English (C1 level) with strong communication skills (Mandatory).Hands-on experience with VPN connections (Mandatory).Experience in L1 and L2 Technical Support (Mandatory).