Java Support Software Engineer

About the role

Siri InfoSolutions, Inc. is seeking a Java Support Software Engineer. The role includes application support, issue resolution, and development of the SRE strategy.

Responsibilities

• Analyze, debug, and resolve issues proactively.
• Develop and enhance the SRE strategy to support scalability, reliability, and performance.
• Escalate issues to the development team, raise incidents, manage impact, and communicate with users and stakeholders.
• Automate manual processes to improve efficiency.
• Escalate issues to management on support and development sides, raise problem tickets, and collaborate with development teams to address issues and drive transformations.
• Write code when necessary.
• Create documentation, runbooks, and code snippets to resolve issues and share them with the team.

Requirements

• Level L2 or L3 application support experience; experience in the 6-10 years range is preferred.
• Unix/Linux skills, experience with an object-oriented programming language such as Java, and a good understanding of databases.
• Proficiency in coding and debugging.
• Strong communication skills.
• Candidates for embedded FICC roles must complete an L2 coderpad, primarily focused on debugging, and interviews with AppDev.

Datos clave

• Experience preferably in the 6-10 years range.
• Requires Unix/Linux, Java or other object-oriented programming experience, database understanding, coding, debugging, and communication skills.

Salario estimado

Salario estimado para soporte técnico en México: MXN 11.500 - 17.500 al mes, según 17 ofertas con salario publicado en CazVid. Es una estimación, no el salario ofrecido.