Jr. IT Support

At Company, a dynamic and growing technology firm based in San Salvador, we are committed to delivering exceptional IT services that empower businesses to thrive. We're looking for a motivated Jr. IT Support professional to join our team on-site in San Salvador. This is a full-time position offering excellent career development and advancement opportunities within the IT support field. If you have a passion for technology and customer service, and want to grow your skills in a collaborative environment, apply today! Key responsibilities include providing first-level technical support, managing Active Directory and Exchange Server accounts, utilizing remote monitoring and ticketing systems, supporting wired and wireless TCP/IP networks, documenting resolutions, collaborating with senior staff, maintaining hardware inventory, and contributing to process improvements. Required qualifications include English proficiency at 85-90%, 1-2 years of IT support experience, knowledge of Active Directory and Exchange Server, familiarity with remote monitoring tools, and strong problem-solving skills. Benefits include health insurance, paid time off, retirement plan, professional development opportunities, and a supportive work environment.