L2 Support Engineer Job in Coimbatore, Tamil Nadu
Publicado en CazViden John
Apply for L2 Support Engineer at John in Coimbatore, Tamil Nadu. Full-time role requiring Java & SQL skills. Competitive salary ₹1,600,000 per year.
Salario
INR 1,600,000 per year
Ubicación
Coimbatore, Tamil Nadu, IN
Tipo de empleo
Tiempo completo
Modalidad
No especificado
L2 Support Engineer Job in Coimbatore, Tamil Nadu
INR 1,600,000 per year
Descripción del empleo
Join John as an L2 Support Engineer in Coimbatore, Tamil Nadu, India. We seek a diligent and skilled professional to provide advanced technical support and maintain system reliability in a fast-growing company. Key Responsibilities Diagnose and resolve technical issues involving Java and SQL databases. Maintain system operations by troubleshooting escalated support tickets efficiently. Collaborate with cross-functional teams to enhance system performance and user experience. Document user manuals and technical procedures for internal and customer use. Monitor system performance to ensure optimal reliability and uptime. Participate in team meetings to discuss project progress and technical challenges. Drive continuous improvement initiatives to optimize support workflows. Required and Preferred Qualifications Bachelor's Degree in Computer Science or related field. Proficiency in Java and SQL programming languages. Experience in technical support for software applications or systems. Strong analytical and problem-solving skills with attention to detail. Familiarity with support tools and ticketing systems. Relevant IT or software certifications are a plus. Previous experience in a similar L2 support role preferred. This full-time position offers a great opportunity to advance your career in a collaborative environment where your work directly impacts customer satisfaction and service reliability.
Preguntas frecuentes
Is this position based in Coimbatore or is remote work allowed?
This is an on-site position located in Coimbatore, Tamil Nadu, India, with no remote work option.
What technical skills do I need to have for this L2 Support Engineer role?
You should be proficient in Java and SQL programming languages and have experience in technical support for software applications or systems.
What kind of responsibilities will I have day-to-day?
You will diagnose and resolve technical issues involving Java and SQL databases, troubleshoot escalated support tickets, document technical procedures, and collaborate with teams to improve system performance.
What educational background is required for this job?
A Bachelor's Degree in Computer Science or a related field is required for this position.
What is the salary for this full-time L2 Support Engineer position?
The salary offered is INR 1,600,000 per year.
Are there any preferred qualifications or certifications for this role?
Relevant IT or software certifications are a plus, and previous experience in a similar L2 support role is preferred.