Lead Background Check Analyst

Position SummaryWe are seeking a detail-oriented and proactive Lead Background Check Analyst to oversee the end-to-end background screening process. This role is responsible for ensuring timely and accurate background investigations, maintaining compliance with applicable regulations, coordinating with external verification providers, supporting billing reconciliation, and serving as the primary operational contact for clients throughout the screening process.
Key ResponsibilitiesManage the full background screening process from request intake through final report delivery.Ensure background checks are completed accurately and within established service level agreements (SLAs).Coordinate with external vendors to verify criminal records, employment, education, licenses, references, and other required information.Review reports for accuracy, completeness, and compliance before delivery.Maintain case tracking systems and process documentation.Ensure compliance with FCRA and applicable regulatory requirements.Prepare and reconcile billing reports from background screening platforms and support invoice review.Serve as the primary point of contact for operational inquiries from internal and external clients.Identify process improvement opportunities while maintaining confidentiality and data integrity.
QualificationsBachelor's degree in Finance, Accounting, Business Administration, Information Technology, or a related field.Minimum of 2 years of experience in background screening, compliance, operations, shared services, or a similar analytical environment.Strong analytical and organizational skills with exceptional attention to detail.Experience managing multiple priorities in a fast-paced environment.Proficiency in Microsoft Excel and case management or tracking systems.Strong written and verbal communication skills.Ability to work independently while maintaining a high level of accuracy and confidentiality.Bilingual (English/Spanish) is preferred.