Lifecycle & CRM Lead
Aviso de fuente externaen Félix
Lead Lifecycle & CRM at Félix, build and manage the team, own user engagement throughout the customer relationship, and grow LTV.
Salario
No especificado
Ubicación
Mexico City, México
Tipo de empleo
Tiempo completo
Modalidad
No especificado
Lifecycle & CRM Lead
Mexico City, México
Descripción del empleo
About the role
Félix is building a financial companion for Latinos in the US, combining an AI-powered, conversational-first interface with real-time financial infrastructure. It offers remittances and is expanding into credit, savings, and wallet services.
Félix is looking for someone to lead Lifecycle & CRM, build and manage the team, and own user engagement throughout the relationship with Félix.
Responsibilities
- Lead Lifecycle & CRM at Félix.
- Build and manage the team.
- Own how Félix engages with users throughout their relationship with the company.
- Grow LTV.
Datos clave
- The role leads Lifecycle & CRM at Félix.
- The role includes building and managing the team.
- The role owns user engagement throughout their relationship with Félix.
- One core mandate is to grow LTV.
Preguntas frecuentes
What are the role's core mandates?
The listing names growing LTV as one of the role's three core mandates.
What is Félix building?
Félix is building a financial companion for Latinos in the US, starting with remittances and expanding into credit, savings, and wallet services.