Manager of Operations and Sales for Hotel

Join our prestigious hotel in Dehradun, Uttarakhand, India, as a Manager of Operations and Sales . We are a growing hospitality leader committed to delivering exceptional guest experiences and operational excellence. This full-time, on-site role offers you the opportunity to lead a passionate team, drive revenue growth, and shape the future of our establishment in one of India’s most vibrant tourist destinations. If you are a dynamic professional with a proven track record in hotel operations and sales, this is your chance to advance your career in a supportive environment that values innovation and teamwork. Key Responsibilities Oversee daily hotel operations to ensure seamless coordination across departments, maintaining high standards that exceed guest expectations. Develop and implement strategic sales plans, including targeted promotions and customized packages, to maximize hotel revenue and market share. Lead and mentor a diverse team of hospitality professionals, fostering a culture of collaboration, continuous learning, and employee engagement. Monitor guest feedback through surveys and reviews, promptly addressing concerns with exceptional customer service to enhance satisfaction scores. Analyze industry trends and competitor activities to identify new business opportunities and operational improvements. Collaborate with marketing and finance teams to align sales initiatives with budget goals and financial performance metrics. Prepare detailed performance reports tracking sales targets, occupancy rates, and operational efficiency for senior management review. Ensure compliance with local regulations and hotel policies, maintaining a safe and welcoming environment for guests and staff. What We're Looking For Required: Bachelor's Degree in Hospitality Management or a related field. At least 5 years of experience in hotel operations and sales, including a minimum of 2 years in a managerial capacity. Strong leadership skills with proven ability to manage and develop teams effectively. Proficiency in hotel management software and property management systems. Excellent communication and interpersonal skills to engage with guests, staff, and stakeholders. Demonstrated ability to analyze data and drive business growth. Preferred: Experience working in the hospitality sector within the Dehradun or Uttarakhand region. Knowledge of current hospitality industry trends and digital marketing strategies. Additional certifications in sales or hospitality management. Fluency in multiple languages is a plus. What We Offer Competitive salary aligned with industry standards in Dehradun. Health insurance coverage for you and your family. Paid time off to support work-life balance. Retirement plan options to secure your future. Professional development programs and career advancement opportunities. A vibrant, supportive work culture in a scenic location known for tourism and hospitality growth. Frequently Asked Questions What are the working hours for this role? This is a full-time, on-site position with standard hotel operational hours, including occasional weekends and holidays to support guest needs. Is prior experience in Dehradun required? While not mandatory, experience in the local hospitality market is preferred to better understand regional guest preferences and business dynamics. What software systems should I be familiar with? Proficiency in common hotel management and property management systems such as Opera, Fidelio, or similar platforms is expected. Are there opportunities for career growth? Yes, we emphasize career development with regular training and advancement opportunities within our expanding hotel group. How does the hotel support employee well-being? We offer health insurance, paid time off, and a positive work environment to ensure a healthy work-life balance. What is the application process? Submit your resume and cover letter through our online portal. Selected candidates will be contacted for interviews within t