Manager, Store Back Office Operations

About the role

As a Manager, Store Back Office Operations at Walmart, you will lead a critical shrink prevention value stream and transformation initiatives across LATAM markets. The work focuses on improving inventory accuracy, strengthening controls, reducing administrative shrink, and enhancing operational efficiency.

You will serve as the business owner for inventory analytics, performance management, and modernization initiatives, translating operational challenges into scalable solutions with measurable business impact.

Responsibilities

• Lead inventory accuracy controls from SBO, administrative shrink reduction, and operational improvement initiatives across LATAM markets.
• Own and continuously evolve inventory-related initiatives.
• Collaborate across Business, Product, and Technology teams to improve processes and deliver scalable solutions.
• Leverage data, automation, artificial intelligence, and emerging technologies to redesign processes, improve controls, and enable proactive decision-making.
• Help shape the future-state operating model for Store Back Office Operations across the region.

Requirements

• Deep inventory management expertise and a passion for process transformation.
• Strategic and analytical leadership, with the ability to influence outcomes across Business, Product, and Technology teams.
• Operational knowledge and experience leveraging data, automation, artificial intelligence, and emerging technologies.

Datos clave

• The role leads inventory accuracy controls and administrative shrink reduction across LATAM markets.
• The role owns inventory analytics, performance management, and modernization initiatives.
• The team collaborates with Business, Product, and Technology teams.