Medical Back Office

Job SummaryThe Medical Back Office position is responsible for reviewing medical reports, documentation, and billing information to ensure accuracy, completeness, and consistency. This role requires strong attention to detail, the ability to identify discrepancies, and effective communication to ensure medical bills are properly prepared and completed within established deadlines.
Work Modality: On-siteSchedule: Monday to Friday, 10:00 AM – 7:00 PM
Key ResponsibilitiesReview medical reports and documentation to identify information required for billing.Review medical bills and verify that all information is accurate and complete.Enter and update billing information based on medical reports and supporting documentation.Identify relevant medical information, including dates of service, procedures, diagnoses, providers, and other billing-related details.Compare medical reports with existing bills to identify discrepancies or missing information.Make necessary corrections and updates to bills.Review documentation to ensure all required information is included before completing a bill.Follow up on bills with missing, incomplete, or inconsistent information.Maintain accurate and up-to-date billing records in the designated system.Report discrepancies, unclear information, or issues to the appropriate supervisor or department.Ensure assigned bills are completed accurately and within established deadlines.Meet established daily productivity and accuracy metrics.Maintain strict confidentiality of patient and medical information in accordance with company policies and HIPAA requirements.Support client intake, documentation collection, and CRM updates as needed.Assist with onboarding, consultations, and follow-up communication when required.
QualificationsPrevious experience in medical billing, medical records, healthcare administration, or a related field is preferred.Strong attention to detail and accuracy.Strong organizational and time-management skills.Ability to identify discrepancies and resolve or report missing information.Excellent written and verbal communication skills.Ability to manage multiple tasks and meet deadlines.Comfortable working with billing systems, CRMs, and other administrative software.Ability to maintain confidentiality and handle sensitive patient information appropriately.Knowledge of HIPAA requirements and medical billing processes is preferred.Ability to meet established productivity and quality standards.Strong English communication skills, both written and verbal.