Medical Scheduler

Medical Scheduler Expert SeasonalWe are looking for a Medical Scheduler with strong communication skills, attention to detail, and a collaborative approach.
We are seeking a highly organized and detail-oriented Medical Scheduler to manage high-volume appointment scheduling across multiple locations. The ideal candidate will handle patient communications, ensure accurate medical documentation, and maintain fully optimized schedules in a fast-paced healthcare environment.
Responsibilities:Manage a high volume of approximately 70+ inbound and outbound calls daily from patients and referring sources (law firms, insurance companies, doctors, etc.)Schedule 50+ daily appointments to meet operational requirementsProactively identify and fill schedule gaps across 11 locations, ensuring near 100% schedule utilization for the upcoming 7 daysReview patient paperwork prior to scheduling to ensure all required clinical documentation is complete and properly uploadedCreate and update patient profiles with accurate demographic, insurance, and lien informationMaintain and update electronic medical records with precision and consistencyEnsure full understanding of each location’s modalities, equipment limitations, and provider preferencesProvide accurate and professional communication to patients and external partners throughout the scheduling process.
Requirements:English level B2 or above1+ years of experience in a high-volume call center or BPO environmentExperience with U.S. medical insurance preferred (not required)Strong verbal and written communication skillsExcellent multitasking and organizational abilitiesStrong attention to detailAbility to work under pressure in a fast-paced environmentBasic knowledge of MS Office (Outlook, Excel, Word, etc.)