Part-Time Online Assistant Worker in Austin, TX

Join Angle organization in Austin, Texas as a part-time Online Assistant Worker ! Thrive in a fast-paced, supportive environment where your role is vital to smooth operations and outstanding customer satisfaction. Enjoy a flexible schedule and a friendly, collaborative workplace that fosters growth and innovation. Key Responsibilities Communicate effectively with customers across multiple online platforms. Respond promptly to inquiries and resolve customer issues efficiently. Support administrative tasks to assist team members as needed. Collect and document customer feedback to improve service quality. Manage scheduling and appointments for customer interactions. Conduct online research to aid problem-solving efforts. Participate in team meetings and contribute insights to enhance online service offerings. Required and Preferred Qualifications Strong written and verbal communication skills. Excellent customer service and problem-solving capabilities. No formal education required; prior experience in a similar role is a plus. Familiarity with customer service software and online communication tools. Preferred minimum of 1 year experience in customer service or support roles. As part of our dedicated team, you will report directly to the Customer Service Manager and collaborate closely with marketing and product teams to align service strategies. We value teamwork, innovation, and continuous professional development, offering opportunities for career advancement within Angle organization. This position is not remote and based in Austin, Texas. Join us to grow your skills in a friendly, inclusive company culture.