Onsite IT Support Engineer – End User Support & Smart Hands
Aviso de fuente externaen Teceze USA
Teceze USA seeks an Onsite IT Support Engineer for end-user support and smart hands/eyes services in Guadalajara, Mexico. IT support experience required.
Salario
No especificado
Ubicación
Guadalajara, México
Tipo de empleo
Tiempo completo
Modalidad
No especificado
Onsite IT Support Engineer – End User Support & Smart Hands
Guadalajara, México
Descripción del empleo
About the role
Teceze USA is looking for an experienced Onsite IT Support Engineer to provide end-user support and smart hands/eyes services in Guadalajara, Mexico.
Contract: October 5, 2026 – April 1, 2027
Schedule: Monday–Friday, 11:00 AM–8:00 PM local time; occasional Saturday, 8:00 AM–5:00 PM
Responsibilities
- Provide onsite desktop and end-user technical support.
- Troubleshoot hardware, software, network, and connectivity issues.
- Perform smart hands/eyes activities, including equipment installation, replacement, cabling, and basic troubleshooting.
- Support IT equipment and peripherals such as laptops, desktops, printers, monitors, and network devices.
- Document incidents, service requests, and activities in the ticketing system.
- Coordinate with remote IT teams for issue resolution.
Requirements
- 2+ years of onsite, desktop, or field IT support experience.
- Strong troubleshooting and communication skills.
- Hands-on experience with hardware, Windows, peripherals, and basic networking.
- Ability to work independently at a client site.
- Relevant IT certifications are a plus.
Datos clave
- Contract: October 5, 2026 – April 1, 2027.
- Schedule: Monday–Friday, 11:00 AM–8:00 PM local time; occasional Saturday, 8:00 AM–5:00 PM.
- Requires 2+ years of onsite, desktop, or field IT support experience.
- Relevant IT certifications are a plus.
Salario estimado
Salario estimado para soporte técnico en México: MXN 11.500 - 17.500 al mes, según 17 ofertas con salario publicado en CazVid. Es una estimación, no el salario ofrecido.
Preguntas frecuentes
What does the role involve?
It provides end-user support and smart hands/eyes services, including troubleshooting, equipment support, and coordination with remote IT teams.
What experience and skills are required?
The role requires 2+ years of onsite, desktop, or field IT support experience, strong troubleshooting and communication skills, and hands-on experience with hardware, Windows, peripherals, and basic networking.
What is the schedule?
Monday–Friday, 11:00 AM–8:00 PM local time, with occasional Saturday hours from 8:00 AM–5:00 PM.
¿Cuánto paga este empleo?
Esta oferta no indica el salario. Como referencia, el salario estimado para soporte técnico en México es de MXN 11.500 - 17.500 al mes, según 17 ofertas con salario publicado en CazVid. Es una estimación, no el salario ofrecido.