Operations Officer

Requirements:- Bachelor’s degree or equivalent qualification.- 1–2 years of experience in customer service, travel & tourism, or service industries.- Strong administrative and documentation management skills.- Excellent communication and customer service abilities.- Detail oriented with strong organizational skills.
Key Responsibilities:- Review and process visa applications and supporting documents.- Assist applicants through in-person, email, and phone inquiries.- Maintain accurate records and data entry in operational systems.- Coordinate document and passport handling processes.- Ensure compliance with operational procedures and service standards.