Partner Solutions Engineer - LATAM

About DevRevAt DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries.
Role OverviewThe Partner Solutions Engineer (PSE) at DevRev is a customer-obsessed technical professional who plays a key role in driving partner-led growth and adoption. You will serve as the technical bridge between DevRev and our ecosystem of resellers, OEMs, system integrators, and strategic alliances.In this role, you will lead pre-sales discovery, design custom solutions, enable technical teams at partner organizations, and act as a trusted advisor across the full partner lifecycle. You’ll collaborate closely with DevRev’s Sales, Product, and GTM teams, empowering partners to independently position, implement, and scale DevRev solutions.
Key ResponsibilitiesPartner Enablement & Technical LeadershipArticulate the features, benefits, and business value of the DevRev platform.Translate partner business models and objectives into DevRev-aligned solutions.Support partner solution discovery, architecture, and proposal creation during the sales cycle.Deliver technical enablement programs including:Tailored product and solution updatesHands-on bootcamps, SE shadowing, and technical workshopsJoint solution and service co-creationEnable partners to deliver independent pre-sales motions and contribute to regional revenue growth.
Sales & Evaluation SupportSupport demos, technical presentations, and PoCs for partner-led sales cycles.Guide and manage technical evaluations and proof-of-value engagements.Collaborate with DevRev support and product teams to resolve technical roadblocks.Capture and relay product feedback, partner insights, and customer pain points.
Technical Enablement PlanningCo-create enablement plans with partner sales leaders, including:Certification pathways and role-based training modulesJoint technical goals and milestone trackingLead certification bootcamps and instructor-led enablement tracks.Host Expert Sessions to update partner SEs on product releases and best practices.Optimize reach and impact by scaling enablement across partner organizations.
Partner Relationship & Technical Account ManagementDevelop strategic relationships with partner architects and C-level leaders.Conduct roadmap alignment sessions and technical QBRs.Build and maintain partner org charts and communication matrices.Champion DevRev inside partner orgs to drive mindshare and product positioning.Identify, qualify, and support partner-driven upsell and cross-sell motions.Collaborate with DevRev Field SEs and Solution Architects for co-selling and support.
Community Engagement & Thought LeadershipBuild and foster a technical partner community:Organize roundtables, regional events, and community forums.Mentor technical champions within partner orgs and elevate them through enablement tracks.Maintain active visibility via LinkedIn, blog posts, forums, and content contributions.Support media and co-marketing efforts, including reference case development and campaign support.
Qualifications & ExperienceAn ideal candidate for this role would bring the following background:Bachelor’s or Master’s degree in Computer Science, Engineering, Information Technology, or a related field.A minimum of 10 years of experience at B2B SaaS or platform vendor(s) in technical pre-sales or solutions engineering roles, of which a minimum of 5 years of experience in a partner focused role. Proven track record delivering technical demos, workshops, and tailored solution proposals.Strong technical acumen with the ability to explain complex concepts to both technical and business audiences.Excellent communication, storytelling, and interpersonal skills.Experience conducting competitive analysis, identifying partner white-space, and influencing roadmap direction.Willingness to travel up to 75% depending on business and partner needs, including out of country or overseas travel.
Skills & Proficiency RequirementsTo thrive in this role, a DevRev Partner Solutions Engineer should have the following capabilities:
Soft Skills & Consultative CapabilitiesConsultative mindset; skilled at mapping business problems to technical solutions.Clear communicator with confidence presenting to technical and executive stakeholders.Strong partner enablement and mentoring capabilities.Cross-functional collaborator; works well with GTM, Product, and Customer Engineering.Relationship builder across C-level, solution architect, and SE personas.
Ecosystem & Platform ExperienceFamiliarity with:DevOps & Agile: Jira, GitHub, GitLab, JenkinsCRM & CX: Salesforce, Zendesk, Intercom, ServiceNow, HubSpotIncident Management: Datadog, PagerDuty, SentryCollaboration Tools: Slack, Notion, Confluence
Technical Hands-On ProficiencyProficient in: Python, JavaScript/TypeScript, BashExperienced in using: REST APIs, webhooks, OpenAPI/SwaggerSkilled with CLI tools, Git, JSON/YAML, log parsing, and basic SQL.Tools: Postman, Beeceptor, Docker, VS Code, GitHub.Exposure to low-code platforms and workflow builders.Frontend familiarity (React, Tailwind, Flask, HTML/CSS).
Modern Script Development & AI ToolingAble to rapidly prototype using:Cursor, Claude Code, MCPComfortable with prompt design and LLM-based workflows.Experience with GenAI use cases like:Conversational AITicket deflection & triageAI assistants & agents
Cloud, Infrastructure & DevOps FamiliarityWorking knowledge of:Cloud platforms: AWS, GCP, AzureApp architecture: middleware, APIs, frontend/backend layersContainerization: Docker, KubernetesCI/CD: GitHub Actions, CircleCI, GitLabNetworking basics: HTTP, DNS, auth, proxies
Application & Solution DevelopmentExperience modeling AI-driven workflows and SaaS use cases.Able to design solutions around:Incident resolution loopsProduct feedback cyclesEnd-to-end service operationsCo-creates embedded offerings with partners leveraging DevRev’s building blocks.
DevRev is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.